At Arcane, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We may collect the following information:
- Your name
- Email address
- Phone number
- Billing and shipping addresses
- Order and purchase history
- Payment information (processed securely by our payment providers)
- Device, browser, and website usage information collected through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate about your orders and account
- Improve our website, products, and services
- Send promotional emails or newsletters if you have chosen to receive them
- Comply with legal and regulatory obligations
Payment Security
Payments are processed through secure third-party payment providers. Arcane does not store your full payment card details on our servers.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties when necessary to:
- Process payments
- Deliver your orders
- Provide website hosting and technical services
- Comply with legal obligations
These service providers are required to protect your information and use it only for the services they provide.
Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance.
You can manage or disable cookies through your browser settings, although some website features may not function correctly if cookies are disabled.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
Your Rights
Depending on the laws that apply to you, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where permitted by law
- Withdraw consent to marketing communications at any time
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the contact details provided on our website.