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Terms and Conditions

Terms and Conditions

 

Welcome to Arcane. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

  1. About Arcane

Arcane is an online retailer specializing in premium mixed martial arts (MMA), Brazilian Jiu-Jitsu (BJJ), grappling, fitness, and combat sports apparel.

Throughout these Terms, “Arcane”, “we”, “our”, and “us” refer to the Arcane online store.

  1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into binding agreements.
  1. Products

We strive to ensure all product descriptions, images, colours, sizing information, and pricing are accurate.

However:

  • Colours may vary depending on your screen settings.
  • Minor variations in stitching, print placement, or manufacturing may occur.
  • We reserve the right to modify products without prior notice.

Product availability is subject to stock levels.

  1. Pricing

All prices displayed are shown in the applicable currency selected on the website and include taxes where required by law unless otherwise stated.

Shipping charges are calculated during checkout.

We reserve the right to change pricing at any time without prior notice.

Pricing errors may occur. If an incorrect price is displayed, we reserve the right to cancel the order and provide a full refund.

  1. Orders

Submitting an order does not guarantee acceptance.

An order is only accepted once payment has been successfully processed and you receive an order confirmation.

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability
  • Payment issues
  • Suspected fraud
  • Incorrect pricing
  • Incorrect product information
  • Violation of these Terms
  1. Payment

Payments are processed through secure third-party payment providers.

We do not store your payment card details.

Accepted payment methods will be displayed during checkout.

  1. Shipping

Delivery times provided are estimates only.

Arcane is not responsible for delays caused by:

  • Couriers
  • Weather
  • Public holidays
  • Force majeure events
  • Incorrect delivery information supplied by the customer

Risk in the goods passes to the customer upon delivery.

  1. Returns and Exchanges

We want you to be satisfied with your purchase.

Returns or exchanges may be accepted if:

  • The item is unused.
  • The item is unworn.
  • The product is returned in its original condition.
  • The return request is submitted within 7 days of receiving the product

Items that generally cannot be returned include:

  • Custom-made apparel with either custom artwork or sizing
  • Personalized products
  • Clearance items
  • Gift cards
  • Products showing signs of wear or washing

Customers are responsible for return shipping costs unless the item is defective or supplied incorrectly.

  1. Defective or Incorrect Products

If you receive:

  • A defective item
  • A damaged item
  • An incorrect item

Please contact us as soon as reasonably possible after delivery.

Where applicable, we may:

  • Replace the product
  • Repair the product
  • Issue a refund
  • Offer store credit

at our discretion and in accordance with applicable consumer laws.

  1. Size Guide

Customers are responsible for selecting the correct size.

Please refer to our sizing guides before placing an order.

We cannot guarantee a perfect fit due to individual body shapes and preferences.

  1. Intellectual Property

All content on this website is the property of Arcane unless otherwise stated.

This includes:

  • Logos
  • Brand names
  • Artwork
  • Graphics
  • Product designs
  • Images
  • Videos
  • Text
  • Website design

No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission.

  1. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software.
  • Copy website content without permission.
  • Use automated software to scrape website content.
  • Impersonate another individual.
  1. Promotions and Discount Codes

Promotions may be withdrawn or modified at any time.

Unless specifically stated:

  • Discount codes cannot be combined.
  • Discount codes cannot be redeemed for cash.
  • Promotions exclude shipping costs.
  • Discount codes do not apply to previous purchases.
  1. Limitation of Liability

To the fullest extent permitted by law, Arcane shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Loss of business
  • Loss of data
  • Delays beyond our reasonable control

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms excludes any rights that cannot legally be excluded under applicable consumer protection laws.

  1. Product Use

Arcane apparel is designed for athletic training and everyday wear.

Participation in combat sports carries inherent risks.

Arcane is not responsible for injuries arising from the use of our products during training or competition.

Customers should inspect products regularly and discontinue use if damage or excessive wear is identified.

  1. Privacy

Your privacy is important to us.

Personal information is collected, processed, and stored in accordance with our Privacy Policy and applicable data protection laws.

  1. Third-Party Links

Our website may contain links to third-party websites.

Arcane is not responsible for the content, security, or privacy practices of external websites.

  1. Website Availability

We do not guarantee uninterrupted access to our website.

Maintenance, updates, technical issues, or circumstances beyond our control may temporarily affect website availability.

  1. Force Majeure

Arcane shall not be liable for failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Fire
  • Flood
  • Pandemic
  • War
  • Civil unrest
  • Labour disputes
  • Government restrictions
  • Internet outages
  1. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Arcane operates.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts within that jurisdiction, unless applicable consumer protection laws provide otherwise.

  1. Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated versions will be published on this page and become effective immediately upon publication.

  1. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on our website.

Thank you for choosing Arcane.

Train with purpose. Fight with discipline. Wear Arcane.